Price Match Guarantee

PRICE MATCH GUARANTEE

At SCUBA CULTURE (scubadiveshop), we are committed to providing our customers with the best value for their hard-earned money.  We understand that finding the best deals is important to you, which is why we offer our Price Match Guarantee.  Our promise is simple: If you find a lower price on an identical product from a competitor, we will match that price, ensuring you get the best possible deal when shopping with us.

Here's how our Price Match Guarantee works:

  1. Eligible Products: The product you wish to price match must be identical to the one we offer, including the brand, model, size, colour, and any other relevant specifications.  It must also be in stock and available for purchase from a reputable competitor.
  2. Competitor Requirements: We will match prices from authorized retailers or e-commerce websites located within the same geographic area (Australia) as our store. The competitor's price must be publicly advertised and verifiable.
  3. Proof of Lower Price: To request a price match, simply bring in the advertisement, website link, or any other proof of the lower price to our store or contact our customer service team online.  We will verify the lower price and confirm the eligibility of the product.
  4. Price Adjustment: Once the lower price is verified and the product is deemed eligible, we will adjust the price of the item you wish to purchase to match the competitor's price. You will then be able to make your purchase at the matched price.  You may need to call us with your credit card details in order to finalise the payment.