Terms & Conditions
This Agreement is a contract between the customer (“you”) and Scuba Culture Pty Ltd (scubadiveshop.com.au) of Unit 2/121 Highbury Road Burwood ;Victoria 3125 Australia. ABN 39 083 192 616. All orders are processed and distributed by Scuba Culture Pty Ltd of the same address. Correspondence and special offers are transmitted to you by the same. Persons under 18 years of age are not permitted to place orders. Therefore you hereby acknowledge that you are 18 years of age or over. The sport of scuba diving carries an element of risk which can result in injury or death. Scuba diving equipment should only be used by certified divers. Scuba diving equipment requires proper maintenance and regular servicing by qualified technicians We can not accept liability for the use or missuse of Scuba Diving equipment by certified or non certified users.
Your access to and use of the Site, including your order of Products through the Site, is subject to these terms and conditions. The terms and conditions under which you may purchase products from scubaculture.com.au & scubadiveshop.com.au are set out below.
Please read the following terms and conditions carefully before placing your order with scubaculture.com.au (scubadiveshop.com.au)
By placing your order and using the scubaculture.com.au service, you acknowledge that you have read and understood these terms and conditions and agree to be bound by these terms and conditions.
You agree that any such access or use of scubaculture.com.au is undertaken at your own risk. If you do not agree to these terms and conditions please exit this site immediately. These terms and conditions are subject to change at any time without prior notice.
All Scuba Diving equipment including but not limited to cylinders, regulators, valves and manifolds should be assembled and serviced by a qualified, current, licensed scuba diving equipment technician.
To the best of our knowledge the information provided on this website is accurate and current at the time of writing. However we do not make any representation or warranty as to the accuracy or completeness of the information.
We do not warrant representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. We make no warranty that this website, any ideas or information contained on this website or any products or services will meet your particular requirements.
scubadiveshop.com.au are not responsible for any consequential or incidental damages resulting from the use or improper function, sale or non-delivery of any items purchased from scubaculture.com.au.
scubadiveshop.com.au does not endorse the providers of information or ideas to this website or the suppliers of goods and services purchased from this website and is therefore not liable for their opinions or information or advice provided by them. You further acknowledge and agree that scubaculture.com.au will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use or misuse of goods or services supplied to you, or on behalf of you, through this website.
Links
scubadiveshop.com.au contains links to external websites that are not managed by us. therefore we can not make any endorsements, or representation as to the accuracy of information contained within these websites. These links are provided for your ease of convenience and therefore:
- we can not take any responsibility or liability for information contained on those websites;
- you access and use the products and services made available at those sites solely at your own risk.
- you acknowledge that these links do not indicate that we endorse the site or the products or services that they provide
PLACING YOUR ORDER
We only sell and ship Products within Australia. We will not make deliveries or take orders outside of Australia. scubadiveshop.com.au reserve the right to refuse service, terminate accounts, remove or edit products and information, or cancel orders in their sole discretion.
You may place an Order by filling your shopping cart on our Web Site and clicking the Confirm Order button. Orders are processed next business day providing items are in stock. We will post your item via standard Australia Post unless you advise us differently.
We reserve the right to accept or reject your order for any reason, including but not limited to:
- if the requested Product is not available
- if there is an error in the price or the product description posted on the Site or in your order.
- if the order has been placed in breach of our terms and conditions.
We do not formally accept your order until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.
Once your order is placed with us it is considered formally purchased. If you want to cancel your order:
- you must provide us notice (including reason) before the dispatch of an order.
- You cannot cancel all or any part of an order after the order has been dispatched by us.
PRICING
The purchase price of each Product is shown on the product list on the Site at the time you place your order. The purchase price of a Product on the Site may not be the same or correspond to the prices in our store for the same Product.
You acknowledge that we are not required or obliged to match any prices for any Products, including matching any prices for a Product that is available through the Site at our store or vice versa or in any other store or website.
FOR PHONE ORDERS
03 9808 0033 Tuesday – Friday 9:00 am – 5:30 pm, Saturday 9 am – 5 pm. Specify the product name and code size, color. We will require your phone number or email for ease of communication.
PAYMENT METHODS AND PROCESSING
Scubadiveshop.com.au accepts most major credit cards and PayPal via the website. Payment processing will not begin until we receive all the information we need. Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day. Business days are Tuesday through Friday, excluding Victorian Public holidays. Please Note:
We are unable to accept credit cards issued by banks outside of Australia.
You may be required to provide further identification for additional security reference checks.
INTERPRETATION
• “Agreement” means an agreement between you and scubadiveshop.com.au to supply Goods. The Agreement consists of the Order and these Conditions.
• “Conditions” means these Conditions and any agreed written variations.
• “Delivery Address” means the address to which the Goods are to be delivered as stated on the Order.
• “Goods” means Goods described in an Order and includes packaging.
• “Order” means an order by you to purchase Goods from scubadiveshop.com.au
• “Personal Details” includes, but is not limited to your name, Delivery Address and payment details.
• “Product List” means the list of Goods displayed on the scubadiveshop.com.au website as amended from time to time.
“Delivery Fee” means the fee payable to scubadiveshop.com.au in respect of delivery of the Goods and handling costs associated with processing your Order as advised by scubadiveshop.com.au from time to time.
Price Match Guarantee
At SCUBA CULTURE (scubadiveshop), we are committed to providing our customers with the best value for their hard-earned money. We understand that finding the best deals is important to you, which is why we offer our Price Match Guarantee. Our promise is simple: If you find a lower price on an identical product from a competitor, we will match that price, ensuring you get the best possible deal when shopping with us.
Here's how our Price Match Guarantee works:
- Eligible Products: The product you wish to price match must be identical to the one we offer, including the brand, model, size, colour, and any other relevant specifications. It must also be in stock and available for purchase from a reputable competitor.
- Competitor Requirements: We will match prices from authorized retailers or e-commerce websites located within the same geographic area (Australia) as our store. The competitor's price must be publicly advertised and verifiable.
- Proof of Lower Price: To request a price match, simply bring in the advertisement, website link, or any other proof of the lower price to our store or contact our customer service team online. We will verify the lower price and confirm the eligibility of the product.
- Price Adjustment: Once the lower price is verified and the product is deemed eligible, we will adjust the price of the item you wish to purchase to match the competitor's price. You will then be able to make your purchase at the matched price. You may need to call us with your credit card details in order to finalise the payment.